Privacy Policy

1. Introduction

Welcome to Delta AI, operated by Delta Learning Inc. ("we," "us," "our," or "Company"). Delta Learning Inc. is a Delaware corporation operating in the United States.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). By accessing or using Delta AI, you agree to this Privacy Policy. If you do not agree, please do not use our Service.

Delta AI is intended for users who are 18 years of age or older. By using our Service, you represent that you are at least 18 years old.

2. Information We Collect

2.1 Personal Information You Provide

When you register for and use Delta AI, we collect the following personal information:

• Name
• Email address
• Organization affiliation
• Account credentials (username and password)

2.2 Automatically Collected Information

When you use our Service, we automatically collect certain information, including:

• Usage Data: Information about how you interact with the Service, including features used, time spent, and learning exercises completed
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Similar Technologies: We use cookies and similar tracking technologies for authentication, analytics, and user preferences. See Section 8 for more details.

2.3 AI Interaction Data

Delta AI provides scenario-based learning exercises with AI roleplayers that can speak, listen, and see users. We collect and store:

• Audio Transcriptions: We transcribe audio from your interactions with AI roleplayers. Audio recordings themselves are not permanently stored; only text transcriptions are retained.
• Conversation Content: Text of your conversations with AI roleplayers
• Session Metadata: Timestamps, scenario types, and performance metrics

Important: While we do not currently store video recordings, we may implement video recording and storage in the future. We will update this Privacy Policy and notify you before implementing such changes.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and Maintain the Service: To operate Delta AI, deliver learning exercises, and manage your account. We will use your data to provide you with the services you requested.
• Improve Our Service: To analyze usage patterns, improve AI performance, develop new features, and enhance user experience
• AI Model Training: We may use conversation transcriptions and interaction data to improve our AI systems and fine-tune AI models
• Communication: To send you service-related notices, updates, and administrative messages
• Security: To detect, prevent, and address technical issues, fraud, and security threats
• Legal Compliance: To comply with legal obligations and enforce our Terms of Service

We limit our use of your data to providing or improving user-facing features of our Service.

4. Data Retention

We store your personal information for a period of time that is consistent with our business purposes. We retain your personal information and conversation transcriptions indefinitely unless you request deletion or as required by law. Specifically:

• Account Information: Retained for the duration of your account and as needed for legal compliance
• Conversation Transcriptions: Stored indefinitely for service improvement and AI model training

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this privacy policy unless a longer retention period is required or permitted by law.

5. How We Share Your Information

We do not sell your personal data to third parties. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• AI service providers to deliver conversational AI capabilities
• Analytics providers to understand Service usage
• Cloud hosting providers to store data and maintain infrastructure

We will not sell your data to third parties, but we may share it with our partners who help us provide our services. These service providers are contractually obligated to protect your information and use it only for the purposes we specify. We do not transfer or disclose your information to third parties for purposes other than providing or improving our Service.

5.2 Organization Access

If you access Delta AI through an organization (such as your employer or educational institution), we may share your usage data, performance metrics, and learning progress with that organization as permitted under your agreement with them.

5.3 Legal Obligations

We may disclose your information if required to do so by law or in response to:

• Valid legal process (subpoenas, court orders)
• Government or regulatory requests
• Protection of our rights, property, or safety
• Prevention of fraud or illegal activities

5.4 Business Transfers

If Delta Learning Inc. is involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

6. Your Rights and Choices

6.1 Access and Deletion

Subject to your organization's policies, you may request to:

• Access the personal information we hold about you
• Delete your account and associated personal data

To exercise these rights, please contact us at help@learndelta.ai. Please note that:

• If you access Delta AI through an organization, your ability to delete data may be subject to that organization's data retention policies
• Some information may be retained as required by law or for legitimate business purposes
• Deletion requests may take up to 30 days to process

Note: You cannot currently export your conversation history. This feature may be added in the future.

6.2 Cookie Preferences

You can manage cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

6.3 Marketing Communications

You may opt out of promotional emails by following the unsubscribe instructions in those emails. You cannot opt out of service-related communications.

7. Data Security

Security procedures are in place to protect the confidentiality of your data. We use encryption to protect your information. We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Encryption of data in transit and at rest
• Access controls and authentication requirements
• Regular security assessments
• Employee training on data protection

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Authentication: To keep you logged in and verify your identity
• Analytics: To understand how users interact with our Service
• Preferences: To remember your settings and preferences

You can control cookies through your browser settings, but some features may not function properly if cookies are disabled.

Types of cookies we use:

• Essential cookies: Required for Service functionality
• Analytics cookies: Help us improve the Service
• Preference cookies: Remember your settings

9. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Children's Privacy

Delta AI is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we discover that we have collected information from a child under 18, we will promptly delete it.

11. State-Specific Privacy Rights

11.1 Future California Users

While we do not currently serve California residents, we may expand to California in the future. When we do, California residents will have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete personal information, and the right to opt out of the sale of personal information (which we do not do).

11.2 Other State Laws

Additional state privacy laws may apply to you depending on your location. Please contact us if you have questions about your state-specific rights.

12. International Users

Our Service is operated in the United States. If you access Delta AI from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make material changes, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email or through a prominent notice on our Service
• Obtain your consent if required by law

Your continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Delta Learning Inc.
Email: contact@learndelta.ai

For data protection inquiries or to exercise your privacy rights, please use the contact information above.

15. Additional Disclosures

15.1 AI-Generated Content

Please be aware that your interactions with AI roleplayers are generated by artificial intelligence. While we strive for accuracy, AI-generated responses may contain errors or inaccuracies.

15.2 Training Data Notice

By using Delta AI, you understand and consent to our use of conversation transcriptions and interaction data to improve our AI systems and train our models. This data will be stored indefinitely for these purposes.